Essential Information for Large-Scale Transactions on X4T

When making transactions exceeding $1,000 on the X4T platform, specific protocols apply to ensure the secure and compliant processing of your financial operations. These guidelines are crucial to maintaining the integrity and safety of our clients and their assets.

“Pending Treasury Approval” Status for Transactions Over $1,000

Transactions above the $1,000 threshold—whether deposits or withdrawals—are initially assigned the status “Pending Treasury Approval.” This important step can be viewed directly in your account under “Transactions > Cash > Deposit or Withdrawal.” This status serves as a preliminary measure while our finance department reviews the transaction.

Personalized Support for Your High-Value Transactions

Immediately after your transaction is marked as “Pending Treasury Approval,” our dedicated support team will review it. If everything is in order, we will approve your transaction without further delay and you will be able to visit our office. If we need additional information, our support team will contact you. This interaction is intended to thoroughly discuss your transaction, covering topics such as:

• Your preferred currency for the transaction
• The expected preparation time
• The exact denomination of the transaction amount
• In some cases, we require proof of the source of funds

This personalized attention is a core part of our service, ensuring a tailored process that meets both your needs and regulatory requirements.

Understanding and Cooperation Are Key

We understand that additional steps for large transactions may raise questions. That’s why we strive to make the process as transparent and user-friendly as possible. The security of your transactions and compliance with legal regulations are our top priorities. We appreciate your understanding and cooperation, which helps us provide a safe and reliable environment for all users.

We kindly ask you to always check the transaction status.

For any other questions or assistance, our customer support team is always available. We are here to ensure an optimal experience using the X4T platform and to make sure you can fully benefit from our services.

Updated on: 18/12/2025