> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.x4t.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What to Do If You're Not Receiving Emails from X4T

# What to Do If You're Not Receiving Emails from X4T

If you are not receiving emails from X4T — whether for account verification, password resets, or notifications — here are several steps you can take to resolve the issue.



### 1. Check Your Spam or Junk Folder

X4T emails may be automatically filtered into your spam or junk folder. Check these folders first to see if our emails were mistakenly classified.

### 2. Add X4T to Your Safe Senders List

Add [support@x4t.com](mailto:support@x4t.com) to your contacts or safe senders list to ensure you receive all future emails from us.

### 3. Check Your Email Settings

Review your email settings and make sure emails from the `x4t.com` domain are not being blocked or filtered. Refer to your provider's help section for specific instructions, as settings vary by provider.

### 4. Double-Check Your Email Address

Make sure the email address linked to your X4T account is correct. Log in and navigate to **Account Settings** to verify. If the wrong address is on file, you will not receive our emails.

### 5. Check Your Internet Connection

An unstable connection can interfere with email delivery. Ensure you have a stable connection and try accessing your inbox again.

### 6. Update Your Email Client or Browser

Outdated software can cause compatibility issues. Make sure your email client or browser is up to date.



## Still Not Receiving Emails?

If none of the steps above resolved the issue, our support team is ready to help:

* 💬 **Live Chat** — available directly on this page
* 📱 **WhatsApp** — [whatsapp.x4t.com](https://whatsapp.x4t.com)