Articles on: Troubleshooting

What to Do If You're Not Receiving Emails from X4T

What to Do If You're Not Receiving Emails from X4T



If you're not receiving emails from X4T, whether it's for account verification, password reset, or notifications, there are several troubleshooting steps you can follow to resolve this issue. Please read through the guide below carefully.

Check Your Spam or Junk Mail Folder

It's possible that emails from X4T may be automatically filtered into your spam or junk mail folder. Please check these folders to see if our emails have been misclassified.


Whitelist X4T Email Address

To ensure that you receive all future emails from X4T, add our support email address "[[email protected]](/cdn-cgi/l/email-protection)" to your contact list or safe senders list.

Verify Your Email Settings

Review your email settings to ensure that emails from the domain "x4t.com" are not being blocked or filtered out. Each email has different settings, so refer to your email provider's help section for specific instructions.

Double-Check Your Email Address

Ensure that the email address associated with your X4T account is correct. Log in to your X4T account and verify your email address under 'Account Settings.' If you've entered the incorrect email address, you will not receive our emails.

Check Your Internet Connection

An unstable or weak internet connection could interfere with email delivery. Make sure you have a stable internet connection and try accessing your email again to see if that resolves the issue.

Update Your Email Client or Browser

Out-of-date software can sometimes cause compatibility issues, including failure to receive emails. Make sure your email or web browser is updated to the latest version.

Contact X4T Support Team

If you've tried all of the above steps and are still not receiving emails from X4T, we're here to assist you. You can reach out to our Support Team through live chat available on this page, or you can contact us via WhatsApp by following this link https://whatsapp.x4t.com. Our dedicated support team is available to assist you promptly.


We hope this guide helps you in resolving any issues you may have with receiving emails from X4T. If you have any further questions or need additional support, please don't hesitate to contact us.

Updated on: 30/07/2024

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