General Information about X4T Crypto Visa Debit Card

Find out all about your X4T Crypto Card

Where can I use my X4T Crypto Card?

Your X4T Crypto Card can be used at any merchant that accepts non-3D secure payment forms.

However, please note that certain payment service providers may not accept this form of payment. It's advised to confirm with specific merchants beforehand.

How can I load my X4T Crypto Card?

Loading your X4T Crypto Card is a straightforward and secure process. You can directly transfer funds from your X4T Wallet to your card, allowing you to precisely manage the amount you want available on the card. This method not only enhances security by limiting the potential loss in case your card is misplaced or stolen, but also gives you complete control over your finances.

Key Advantages:

Controlled Spending: By loading only what you need, you can better manage your budget and spending habits.

Enhanced Security: Reduces the risk of significant financial loss if your card is ever lost or stolen, as only the pre-loaded amount is at stake.
Convenience: Easy transfers directly from your X4T Wallet mean your funds are quickly available on your card.
Flexibility: Top up your card as needed, whether you're preparing for travel, shopping online, or managing daily expenses.

Until this process is fully operational, funding your card is still easily managed through X4T support. Simply contact us, and after confirming a few security details to ensure the legitimacy of your account, we will provide you with a deposit address. Once you transfer your funds, we will credit the amount to your card.

Can I add my Physical Crypto Card to a mobile wallets such as Apple Pay, Samsung Pay & Google Pay?

No, the X4T Crypto Card is not tokenized and currently not compatible with these services. If this feature becomes available in the future, we will let you know.**

What are the spending and ATM withdrawal limits on Physical Crypto Cards?

Maximum balance limit: $150,000 USD

Maximum monthly spending limit: $175,000 USD

ATM withdrawal limits:

- $2000 USD max withdrawal per day

- $1000 USD max per withdrawal

- 60% of balance maximum on withdrawal

- $20,000 USD max per month in ATM withdrawals

What should I do if my X4T Crypto Debit Card is lost or stolen?

If your Crypto Card is lost or stolen, please contact our customer support immediately to report the incident. We will deactivate your card and you can then order a new card.

Can I use my Physical Crypto Card for online purchases?

Yes, your Crypto Card can be used for online purchases at merchants that accept non-3D secure payment forms.

How do I check the balance and transaction history of my Physical Crypto Card?

You will soon be able to view the balance and transaction history of your debit card in your X4T Wallet, until then you can check the balance under following link: https://balance.cards.x4t.com/

Are there any restrictions on the types of transactions I can make with my Physical Crypto Card?

The Crypto Card can typically be used for a wide range of transactions, including online shopping, bill payments and subscriptions. However, there may be certain restrictions on specific types of transactions, such as gambling or adult entertainment sites.

Are there any limits on the number of Physical Crypto Cards I can have?

Yes. Every user who has passed KYC can have at the most 4 physical cards.

Is there a limit on the number of times I can reload or top-up my Physical Crypto Card?

Users can reload and utilise the cards repeatedly, as long as they adhere to the balance and spending limits. The only constraint in this scenario is the card's expiry date, after which a new card would need to be ordered.

How do I update my personal information associated with my Crypto Card account?

To update your personal information associated with your Crypto Card account, please contact customer support.

What is the process for upgrading my Physical Crypto Card to a higher limit or a different type of card?

If you require a higher limit beyond the current card's specifications (load and spending limits provided above), please consider obtaining additional cards. Each verified user can hold up to a maximum of four cards.

Updated on: 03/08/2024